Analyze sentiment, detect intent, and prioritize support tickets automatically. With enterprise-grade PII protection and privacy-first design.
Everything you need to understand and respond to customers faster
Automatically detect positive, negative, or neutral tone in customer messages. Prioritize frustrated customers instantly.
Classify messages into categories (billing, technical, shipping) and route to the right team automatically.
Flag urgent issues before they escalate. Never miss a critical customer message again.
Upload CSV files to analyze hundreds of messages at once. Perfect for backlog analysis.
Visualize sentiment trends, intent distribution, and team performance over time.
Get AI insights in under 200ms. Fast enough for live chat support workflows.
Enterprise-grade data protection built from day one
12 pattern types automatically detect and redact emails, phones, credit cards, Aadhaar, PAN, SSN, and more
Complete trail of all analyses in JSONL format for compliance and security audits
30 requests/min for single analysis, 10/min for batch. Fair usage enforcement
Automatic failure protection prevents cascading issues during service problems
Perfect for D2C brands and EdTech platforms with 5-15 support reps